KIZA WOMEN ROUND NECK

Product Details:

• Fabric : Soft & Breathable Velour
• Fit Loose Fit
• Good For : Sleep / Lonunge
• Size : XS , S ,  M , L 

Product Highlights:

• Fabric Composition: 95%polyster, 5%Spandex
• Care Instructions: Hand Wash
• Origin: Imported Velour  Fabric
• Country of Origin: India

MODEL IS WEARING – SMALL SIZE
MODEL HEIGHT – 5.8FT

Product Overview:

Experience ultimate relaxation with Kiza Women’s  Round Neck Night Suit. Made from soft and breathable Velour  fabric, this night suit ensures a comfortable night’s sleep while keeping you stylish. The charming prints add a touch of personality, making it a delightful addition to your nightwear collection. Perfect for lounging at home, enjoying a cozy night in, or having a restful sleep.

Key Features:

• Soft & Breathable Velour Fabric: Crafted from imported velour , this night suit is gentle on the skin and ensures optimal breathability for a comfortable sleep experience.
• Relaxed Fit Design: Featuring a loose and comfortable fit, this night suit allows for easy movement, making it ideal for both lounging and sleeping.
• Stylish Round Neck Top: The short-sleeve top with a classic round neck is designed for ease and comfort, adorned with playful prints that add a fun element to your sleepwear.
• Comfortable Pants with Elastic Waist: The accompanying pants are designed with a wide elastic waistband, providing a snug yet comfortable fit, along with a tapered leg for a modern look.
• Versatile for Multiple Occasions: Ideal for bedtime, relaxing at home, or even as loungewear when hosting friends, this night suit is both functional and fashionable.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
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1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
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2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
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3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
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4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
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5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
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6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
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7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
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8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
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9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
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10. Cancellations
• Orders can be cancelled before dispatch only.
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11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
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12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.