BotaniSoft Lounge Dress

Product Details:

• Fabric: 95% TENCEL™, 5% LYCRA®
• Fit: Relaxed / A-line Fit
• Good For: Home Lounging / Summer Daywear / Travel / Brunch Outings
• Size Range: S, M, L, XL
• Care Instructions: Machine Wash Cold / Tumble Dry Low / Do Not Bleach / Iron on Low
• Country of Origin: India
• Model Wears: Small Size
• Model Height: 5'8 ft
• SKU:208-SNW-NAVY

Product Overview:

Discover the perfect fusion of botanical charm and sustainable comfort with the BotaniSoft TENCEL™ Lounge Dress. This one-piece wonder is crafted from breathable, ultra-soft TENCEL™ blended with LYCRA® for a gentle stretch that moves with you. Featuring an all-over floral line-art print and a flattering A-line silhouette, it’s ideal for everything from lazy weekends at home to relaxed getaways. Chic yet uncomplicated, this dress lets you breeze through your day in eco-conscious style.

Key Features:

• Eco-Soft Feel: Made with sustainable TENCEL™ fibers that are kind to skin and the environment, blended with LYCRA® for extra flexibility.
• Floral Elegance: Subtle all-over floral sketch print adds a refined, artistic touch without overwhelming the look.
• Breathable Comfort: Naturally moisture-wicking and airy, perfect for warm weather or indoor lounging.
• Easy A-Line Fit: Flattering and comfortable cut that complements all body types.
• One-and-Done Styling: Slip it on and go — no need to coordinate separates.
• All-Day Versatility: Style with slides, sandals, or a tote bag for errands, brunch, or reading in the sun.
• Low-Maintenance Care: Machine washable and designed to retain its softness and shape over time.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
________________________________________
1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
________________________________________
2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
________________________________________
3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
________________________________________
4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
________________________________________
5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
________________________________________
6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
________________________________________
7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
________________________________________
8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
________________________________________
9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
________________________________________
10. Cancellations
• Orders can be cancelled before dispatch only.
________________________________________
11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
________________________________________
12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.