CottonBloom HeartGlow Nightdress

Product Details:

• Fabric: 95% Cotton, 5% LYCRA®
• Fit: Relaxed Comfort Fit
• Ideal For: Cozy Nights / Home Lounging / Travel / Casual Mornings
• Size Range: S, M, L, XL, XXL
• Care Instructions: Machine Wash Cold / Tumble Dry Low / Do Not Bleach / Iron on Low
• Country of Origin: India
• Model Wears: Small Size
• Model Height: 5'8 ft
• SKU: 306-SNW-MAROON

Product Overview:

Wrap yourself in softness and sentiment with the CottonBloom HeartGlow Nightdress, a charming one-piece designed to bring warmth, style, and love to your bedtime routine. Crafted in rich maroon and detailed with a minimalistic heart-hand graphic, this nightdress radiates subtle elegance and pure comfort. Whether you're winding down with a book or greeting a lazy Sunday, this piece keeps you effortlessly cozy and cute.

Key Features:

• Super-Soft Cotton Blend: Made with breathable cotton and stretchable LYCRA® for a smooth, flexible feel.
• Chic Minimal Design: A bold hand-heart motif adds a touch of personality and love to your loungewear.
• All-Day Comfort: Lightweight and flowy silhouette perfect for both sleeping in and lounging around.
• Pull-On Ease: Slip-on style with a clean finish for fuss-free dressing.
• Mood-Lifting Hue: Deep maroon tones exude warmth and a cozy vibe for year-round wear.
• Travel-Ready: Packs light, feels luxurious – your perfect getaway companion.
• Easy-Care Fabric: Machine-washable, fade-resistant, and built to hold its shape over time.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
________________________________________
1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
________________________________________
2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
________________________________________
3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
________________________________________
4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
________________________________________
5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
________________________________________
6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
________________________________________
7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
________________________________________
8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
________________________________________
9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
________________________________________
10. Cancellations
• Orders can be cancelled before dispatch only.
________________________________________
11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
________________________________________
12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.