CottonBloom Sweet Moments Set

Product Details:

• Fabric: 95% TENCEL™, 5% Cotton
• Fit: Relaxed Straight Fit
• Ideal For: Home Lounging / Cozy Nights / Everyday Comfort / Casual Wear
• Size Range: S, M, L, XL, XXL
• Care Instructions: Machine Wash Cold / Tumble Dry Low / Do Not Bleach / Iron on Low
• Country of Origin: India
• Model Wears: Small Size
• Model Height: 5'8 ft
• SKU:204-SNW-OLIVE

Product Overview:

Fall into comfort with the CottonBloom Sweet Moments Set, designed for those who cherish softness and simplicity. This two-piece set pairs a deep olive green graphic tee with heart-print bottoms to bring you effortless style and cozy vibes. Crafted from a luxurious TENCEL™-cotton blend, it’s made to feel as good as it looks — perfect for winding down or starting your day with ease.

Key Features:

• Eco-Soft Fabric: Sustainable TENCEL™ mixed with cotton creates a featherlight, breathable texture with a naturally soft drape.
• Charming Graphics: The “Sweet Moment” heart-print tee spreads cozy love with every wear.
• Coordinated Bottoms: All-over heart-print pants in matching tones complete the cute yet comfy look.
• Gentle on Skin: Naturally smooth fibers make it ideal for sensitive skin and all-day lounging.
• Perfect for All Seasons: Lightweight yet cozy – ideal for summer nights and winter lounging alike.
• Style & Function: Wear it together or pair each piece with wardrobe staples – versatile and fun.
• Low Maintenance: Machine washable, wrinkle-resistant, and holds shape over time.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
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1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
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2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
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3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
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4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
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5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
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6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
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7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
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8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
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9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
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10. Cancellations
• Orders can be cancelled before dispatch only.
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11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
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12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.