Kiza Women’s Chanel Coudary Round Neck -Green

Product Details:

·        Fabric: Soft & Breathable Chanel Coudary

·        Fit: Loose Fit

·        Good For: Sleep / Lounge

·        Available Sizes: S, M, L,XL,XXL

      SKU:1301-WBCORDS-GREEN

Product Highlights:

·        Fabric Composition: 95% Polyester, 5% Spandex

·        Care Instructions: Hand Wash Recommended

·        Origin: Imported Chanel Coudary Fabric

·        Country of Origin: India

·        Model is Wearing: Small Size

·        Model Height: 5.8 ft

Product Overview:

Unwind in sophistication with the Kiza Women’s Chanel Coudary Night Suit, designed in an elegant deep green shade. Its plush texture and luxurious drape make it perfect for cozy evenings and restful nights. The smooth Chanel Coudary fabric provides a breathable yet warm feel, ensuring ultimate comfort whether you’re lounging at home, enjoying downtime, or drifting off to sleep.

Key Features:

·        Premium Chanel Coudary Fabric: Offers a velvety-soft touch with breathable comfort.

·        Round Neck Full-Sleeve Top: Classic neckline with a minimal, timeless design.

·        Relaxed Fit Silhouette: Loose, cozy fit for complete ease of movement.

·        Straight Pajama Pants: Designed with an elastic waistband for flexibility and comfort.

·        Versatile Style: Ideal for bedtime, lazy weekends, or chic home lounging.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
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1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
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2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
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3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
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4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
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5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
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6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
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7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
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8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
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9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
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10. Cancellations
• Orders can be cancelled before dispatch only.
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11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
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12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.