Kiza Women’s Embroidered Kurta-Style Night Suit

Product Details:

·        Fabric: Soft & Breathable Velour

·        Fit: Loose Fit

·        Good For: Sleep / Lounge

·        Available Sizes: S, M, L,XL,XXL

      SKU:1023-WLKCF-PURPLE

Product Highlights:

·        Fabric Composition: 95% Polyester, 5% Spandex

·        Care Instructions: Hand Wash Recommended

·        Origin: Imported Velour Fabric

·        Country of Origin: India

·        Model is Wearing: Small Size

·        Model Height: 5.8 ft

Product Overview:

Drift into elegance with the Kiza Women’s Embroidered Kurta-Style Night Suit in a soothing lavender shade. Designed with subtle ribbed texture and detailed floral embroidery along the side hemline, this set blends sophistication with homely comfort. The velour fabric ensures warmth and breathability, offering an effortlessly chic look whether you’re lounging at home or preparing for a restful night.

Key Features:

·        Plush Velour Fabric: Ultra-soft and breathable for all-day comfort.

·        Kurta-Style Top: Full-sleeve design with buttoned Henley neckline and elegant embroidery along the side hemline.

·        Straight Pajama Pants: Relaxed fit with an elastic waistband for ease of movement.

·        Lavender Tone: A calming pastel shade that enhances your nightwear collection.

·        Multi-Purpose Nightwear: Perfect for sleeping, cozy evenings, or stylish loungewear at home.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
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1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
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2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
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3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
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4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
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5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
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6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
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7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
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8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
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9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
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10. Cancellations
• Orders can be cancelled before dispatch only.
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11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
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12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.