KIZA WOMEN TRACKSUIT WITH LOOSE PYJAMA (BLACK)

Product Details:

• Fabric: Smooth & Flexible Velour
• Fit: Loose Fit
• Good For: Sleep / Lounge
• Size: XS , S , M , L , XL , XXL

Product Highlights:

• Fabric Composition: 95% Polyester, 5% Spandex
• Care Instructions: Hand  Wash Cold, Tumble Dry Low
• Origin: Imported Velour  Fabric
• Country of Origin: INDIA 

MODEL IS WEARING – SMALL SIZE
MODEL HEIGHT – 5.8FT

Product Overview:

Kiza  Women’s Zipper Double-Sided Loose Fit Jacket blends functionality with everyday style. This versatile back side brush with extra warmth jacket is crafted for those who value both comfort and fashion, featuring a soft, breathable Spandex- blended fabric . Ideal for casual outings, layering, outdoor or sports activities, this jacket is a essential for winters.

Key Features:

• Relaxed Loose Fit: The Track suit 's loose fit provides maximum comfort and a   flattering drape, suitable for layering over tops or sweaters.
• Full-Length Front Zipper: Features a sturdy zipper that runs the length of the jacket for  easy on and off, adding functionality and style.
• Soft and Durable Fabric: Made with a high-quality Spandex-poly blend, this track suit   is soft on the skin while ensuring durability through frequent wear.
• Convenient Side Pockets: Equipped with spacious pockets on both sides, providing   ample space for small essentials while keeping your hands warm.
• Suitable for Multiple Occasions: Ideal for casual wear, outdoor activities, travel, simply  relaxing at home or doing some yoga or Pilates.

At Kiza, your satisfaction is our priority. We aim to provide a smooth and transparent shopping experience. Below is our detailed Return & Exchange Policy.
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1. Return & Exchange Window
• We offer 7 days hassle-free returns and exchanges from the date of delivery.
• Returned products must reach us within 7–10 days of initiating the return.
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2. Reverse Pick-Up Charges
• For Exchange (Size/Other Reason):
A ₹150 reverse pick-up fee applies per exchange order, regardless of the number of items.
• For Returns:
A ₹150 deduction will be made from the refund as reverse shipping fee, per order—not per item.
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3. Pick-Up Attempts & Service Availability
• Pick-up will be attempted twice.
• If pick-up fails, customers must self-ship to our warehouse.
• Reverse pick-up is subject to pin code serviceability.
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4. Refunds & Store Credit
• Once we receive and inspect the returned item(s), a store credit (gift card) will be issued to your registered email/contact.
• COD/Prepaid Orders will be refunded as store credit.
• Store credits are valid for 1 year.
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5. Return Conditions
• Items must be returned in their original condition (unused, unwashed, with tags and packaging).
• Worn or damaged items will not be accepted for return or exchange.
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6. Unboxing Video Requirement
• In case of wrong/missing/damaged items, share an unboxing video within 24–48 hours of delivery at kizaretail@gmail.com.
• Issues reported after this window will not be entertained.
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7. Non-Refundable Items & Scenarios
A. Free Product Deals (e.g. Buy 1 Get 1 Free)
• Orders under such promotional deals are not eligible for return/exchange.
B. Clearance Sale Items
• All clearance sale items are final sale—no return or exchange applicable.
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8. Self-Shipping Guidelines
If reverse pick-up is unavailable in your area, ship the product(s) to:
KIZA TEXTILES
F-252A, PHASE-VIII, FOCAL POINT
LUDHIANA – 141010
PUNJAB, INDIA
• Ensure secure packaging and include your ORDER ID & registered mobile number.
• Use a reliable courier service. Do NOT use Professional Couriers (packages will be rejected).
• Recommended service: India Post – Speed Post.
• On receipt and approval, a store credit + courier charges will be issued.
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9. Customer Support & Contact
• Reach us via email: kizaretail@gmail.com
• Call/WhatsApp: +91-9814049471
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM
• Social Media Support: KIZA.INDIA (INSTAGRAM)
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10. Cancellations
• Orders can be cancelled before dispatch only.
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11. Refund Processing Timeline
• Refunds, if applicable, are processed within 30 working days after confirmation.
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12. Terms & Conditions
• If marked as "Delivered" but not received, notify us within 24 hours.
• Products must be returned with all original documents, tags, and packaging.
• Report defects or issues within 1 day of delivery for eligible resolution.